With the rollout of the new Exchange 2003 Mail Server, one of the best features of Exchange 2003 is the new, improved WebMail. It looks, feels, and acts more like Outlook on a desktop computer in the office.

You probably won’t need much in the way of help using the new system, but here are some instructions that will help you when you get stuck.

Signing In

First we need to log on to the system from any computer with an Internet connection. If you’re using iPASS, connect with it first and then follow these instructions.

The address for WebMail has changed a little bit. Instead of, type in

You’ll be taken to the new WebMail via a secure encrypted connection (https://)

Under the Domain\User name: ipgna\your network account (ex. Brian.Lau) Under the password: {enter your network password}

Under the “Security” option, please select “Private Computer”. This function will keep you stay in the webmail features and is suitable for home computer or office desktop PC.

Note: The “Public or shared computer” option will enable the system to logout automatically in 15 minutes. For security reason, if you are not using webmail service.

Mail Screen

Once you’ve signed in you’ll see a screen something like the one below.

1.     Toolbar

2.     Folder List when in folder view

3.     Shortcut view for Calendar, Contacts, Tasks, Public Folders, Rules, Options

4.     Main Message Area

If you click on the Preview Pane button in the toolbar, you can even show a preview of the message you’re clicked on. This is all through the web.

Preview Pane is finally shown at right.


If I wanted to attach a file to this message I would click the paperclip icon on the toolbar on the message. The attachment screen as shown below will appear

Click Browse

Navigate to the location of the file and when done, click open.

The name and path to the document will be put into the “Choose a file to attach” field. I’ll click Attach to transfer the file to the web and to attach it to my message. If you have a slow connection, as through dial-up can take some time.

When it’s finished, you’ll see the file listed in the Current File attachments. You can either click the file name to open the document or save it to disk, or you can delete the document from the message.

To delete the document, click on the check box next to the file name and press the Remove button.

Message Option

Click the Options button in the Message composition window. This only shows up when composing or a message or reply.

This is where you can set delivery receipts and adjust the urgency and sensitivity of message. Please note that marking a message as urgent will not speed its delivery to the destination. We deliver them as fast as possible and there’s no way to speed it up further.

Beyond Mail – Calendar, Contacts and Options

If you click on the Shortcut button at the bottom left area of your window, you’ll
see the shortcuts to switch between the Inbox, Calendar, Contacts, Tasks, Public
Folders, Rules and Options.

Click on the Calendar shortcut to show a view of your appointments today.

If you’d like to see a list of appointments for the week or month, click on the calendar buttons to the right of the Today button on the toolbar. The 7 button will show you your plans for the week, the 31 button will show you your plans for the month:


Clicking the Options button will bring up this screen.

Most of these are pretty self-explanatory. The Out-Of-Office message will be sent to anyone sending e-mail to you when you mark that you are out of office on vacation or on otherwise unavailable for e-mail.